At DigiPhaze, we’ve got your back. This Privacy Policy breaks down how we collect, use, and protect your data whenever you visit our site or use our services. No confusing jargon, just the real info you need to know.
1. What We Collect & Why
We collect basic details like your name, email, phone number, and business info. We also track usage data such as your IP address and browser type. This helps us deliver our services and improve your experience.
2. How Your Data is Used
We use your information to respond to your requests, support your account, send important updates, and suggest services that match your needs. We only use your data for things you’ve agreed to
3. Payment & Refund Terms
Refunds are not available for services like animations once the storyboard is finalized. All refund requests are reviewed individually. If your account stays inactive for 15 days or more, a reactivation fee may apply.
4. Third-Party Sharing
We never sell your data. Sometimes we work with trusted partners to process payments, ship products, or provide support. These companies only use your data to complete their tasks.
5. Cookies & Analytics
Cookies help us remember your settings and understand how you use our website. We also use tools that show us what pages people visit. You can choose to turn off cookies in your browser.
6. Keeping Your Data Safe
We follow strong security practices to keep your data protected. While no system is perfect, we work hard to keep your information safe and secure.
7. Your Choices & Rights
You can update your personal info or unsubscribe from emails at any time. If you no longer want to get texts from us, just reply with STOP. You can also contact us directly to make any changes.
8. SMS Communication Terms
If you sign up for texts, we may send reminders, offers, or service updates. You may receive a few messages each week. Standard message rates may apply. You can opt out at any time by texting STOP.
9. Tracking Pixels & Analytics
Our site and emails use tiny tracking pixels (also called web beacons) to help us and our trusted partners understand how you interact with our content. This info helps us improve your experience and our communications.
10. Contact Us
If you still have any questions or want to make a privacy request? Reach out to us at
info@digiphaze.com. We’ll be happy to help.
